Returns & Refunds

Returns & Refunds

If something is not right with your order, contact us and we will help. Return eligibility and the return window can vary by brand, and the details for your items will be confirmed when you reach out.

For items that arrive damaged, defective or incorrect, contact us with your order number and a photo and we will arrange a replacement or refund.

Please note that opened skincare, self-tanning and other personal-care items may not be returnable for hygiene reasons unless they are faulty.

Approved refunds are returned to the original payment method.